We will offer a full refund for all eligible items, excluding shipping fees. Coupon codes and points will not be refunded as they do not carry monetary value.
Note: The original shipping fee is non-refundable unless the products are misdescribed or defective. ( This happens when the product is incorrect, damaged by the carrier, or defective in another way. ) And we don't charge any new fees ( handling fee ) when you issue a refund.