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  1. Let's Resin Help Center
  2. FAQ

FAQ

Whatever your question, we’re always here to help.

Order Issues

  • How do I change my billing address?
  • How do I check my order status?
  • Can I change or modify my order?
  • Why didn't I receive a confirmation email?
  • How do I cancel my order?
  • Why my order was cancelled and refunded?
See all 8 articles

Payment & Promos

  • Which payment methods does LET'S RESIN offer?
  • My payment failed - what can I do?
  • How to get points?
  • How to get coupons?
  • Can I use more than one coupon?
  • Why isn't my promo code working?
See all 12 articles

Delivery

  • What is your shipping policy?
  • Where do you ship from?
  • Does LET'S RESIN provide free shipping?
  • How can I track my order / Where is my order?
  • Why was my order divided into two or more packages?
  • Why didn't I get an email about my order being shipped?
See all 11 articles

Return & Refund

  • What is your return policy?
  • Why it doesn't let me return my items?
  • How do I return items? / Steps to Return items
  • Do you have Free Return?
  • What if I received a wrong item?
  • What if I received a defective item?
See all 11 articles

Account

  • Official website account & help center account
  • Why should I register an official website account?
  • What can I do if I forget my password?
  • Why can’t I log into my account?

Product & Stock

  • What if an item is out of stock?
  • What volume of epoxy resin should I choose?

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