Bessie
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Recent activity by Bessie-
What if I received an item not as described?
You may check out our Return Policy first, then please contact our Customer Service about which items you want to return with the following information. 1) The order number. 2) The item's name or...
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Why the package hasn't arrived yet？
Please check the status of your order first. If there is an unexpected situation during transportation, such as damage or loss, and cannot be delivered to you in time, we would like to arrange for ...
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Can I get an invoice?
Yes. Please contact customer service for more details.
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About LET'S RESIN E-gift Card
LET'S RESIN E-Gift card can be purchased via this link. How can I cancel or modify my LET'S RESIN E-gift card order? Please contact us and we will send refunds to your original payment method. ...
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Can I get full refund for the return?
We will offer a full refund for all eligible items, excluding shipping fees. Coupon codes and points will not be refunded as they do not carry monetary value. Note: The original shipping fee is non...
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Why was my package returned to sender?
Typically this is due to an incomplete/incorrect shipping address or the shipping company not having access to the delivery location. If your shipping tracking info shows 'Returned to Sender' (as...
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Why is my order taking longer to process than normal?
It typically takes 1-2 days to process your order. If your package exceeds the standard processing period, it's normally due to the fact that a particular item(s) requires a longer processing time....
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Can you refund the price difference?
We apologize for this inconvenience, our pricing will differ from different promotions, so we are not able to issue a refund for the difference. LET'S RESIN reserves the right to change the promoti...
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What if my refund amount is incorrect?
You will be refunded according to the actual price paid for the items (after deducting coupons and points, if used). Shipping fees is non-refundable. Note: The original shipping fee is non-refund...
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Why the two orders generated same time while the shipping time frame is different?
In order to improve our website shopping experience, LET’S RESIN will deliver your precious items from the corresponding warehouse of the selected. We checked your orders separately and found that ...