Bessie
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Recent activity by Bessie-
Why did I receive a text message about pending charges from my order?
We apologize for any confusion this may have caused. If you received a charge notification via text message marked "Pending", it may be because your card's issuing bank is processing the transactio...
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How long will it take for my refund to be processed?
Upon receipt of the return and confirmation of its original condition, we will promptly process your refund to the original payment method within 2 business days. Since different payment methods ...
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My tracking info shows that an attempted delivery of my parcel was unsuccessful. What do I do now?
Typically, this is due to an incomplete/incorrect shipping address or the shipping company not having access to the delivery location. Please contact us or the shipping company to arrange for a re-...
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Why does my order show unpaid in your email when I have successfully made the payment?
This email may refer to a previous order that was not completed. Please confirm the order number mentioned in the email matches the same as the one in ‘Order history’. Also, you can contact us to i...
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What is the status of my return or exchange?
Upon receipt of the return and confirmation of its original condition, we will promptly process your refund to the original payment method within 2 business days. For more info about the return s...
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Why is the logistics track / I received an email saying that the package has been delivered, but I haven't received it yet?
Don't worry, if you haven't received the package yet, please try the following ways to find the package before contacting customer service: 1. Confirm that your delivery address is correct, go to...
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How to make Rainbow Chess Set?
Chess is always a popular board game between friends or family. Chess cannot always be black and white. It also can be as multi - colored as a rainbow. Today, we combine chess mold with alcohol ink...
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Why was the order total deducted from my bank account but my order status still says "waiting for payment" or "unpaid" ?
Some banks may send a message before the payment is processed to verify the order, which may lead to misunderstanding. If the amount was withdrawn, then the payment attempt failed, the bank will re...
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How to create a Christmas Pyramid Ornament?
DIY Christmas pyramid ornaments add a personal touch to your holiday decorations as well as make wonderful gifts. When you make them with loved ones, you can create your own Christmas traditions an...
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How to create a Christmas Jar Ornament?
The holidays are the perfect time for making home decorations or special gifts for loved ones. Here is the Christmas Jar that is easy and fun to play with. To prepare for it, we recommend watching ...