What if I received an item not as described?

You may check out our Return Policy first, then please contact our Customer Service about which items you want to return with the following information.

1) The order number.

2) The item's name or pictures.

3) A description of the problems and clear pictures.

We will process your return request and offer the nearest return address for you as soon as we can.

Note: The original shipping fee is non-refundable unless the products are misdescribed or defective. ( This happens when the product is incorrect, damaged by the carrier, or defective in another way. ) And we don't charge any new fees (handling fee) when you issue a refund.